We accept all common payment methods such as Mastercard, Visa, Amex, Apple Pay or Paypal. You can find a list of all providers on the respective product page.
We deliver our products to all EU countries. For deliveries to UK or Switzerland please contact us at firstname.lastname@example.org.
No - The watches are from the original manufacturer and are sent directly to our warehouse. The watches are unopened and in the best condition.
Our delivery time with DHL is 2 to 5 working days. You can track your package with the given tracking number at any time.
Yes, with a purchase on Chrono Market you have the option of having your watch serviced or repaired if it is damaged.
We use DHL for safe and fast shipping.
Our watches are made by watchmakers with great care and are subject to strict quality controls. Therefore, we grant a guarantee of 2 years from the date of purchase. During this time, a defective watch will be repaired free of charge. If a repair is not possible, the watch will be replaced by an equivalent model. To apply for a repair under the guarantee, the certificate of authenticity and the invoice must be presented.
No. However, by registering your watch free of charge, you have the option during the guarantee period to send your watch in for a revision (fee required). By making use of this service, the guarantee of your watch is extended by a further 2 years. To register your watch, please complete the warranty form in full and upload your proof of purchase afterwards.
Yes, the watch can be returned within 14 days - the full purchase price will be refunded.
As part of the revision, your Chrono Diamond will be audited and serviced by our watchmakers. This maintenance includes the following: Comprehensive inspections Checking the accuracy and regulation Stripping of the movement Replacement of the gaskets and testing of the water resistance Replacement of the battery for quartz watches Extensive professional cleaning in several steps Careful final assembly